Our College

Strategic Plan

Introduction

Printable copy of the 2017 Strategic Plan (PDF)

Rose State College is a fully-accredited public institution of higher education. Established in 1970, RSC serves students with over 50 degree/certificate plans—offering the Associate in Applied Science, the Associate in Arts, Associate in Science, and several specialized Certificates.

RSC is fully approved by the Higher Learning Commission to offer online degree programs—and currently offers seven degree programs online. Although physically located in eastern Oklahoma County, RSC has an impact upon the metropolitan Oklahoma City area—with 70 percent of its students coming from outside of the College’s Technical Service District.  RSC prides itself as a community educational and cultural asset—but remains focused on students.

Recognizing the changing dynamic in higher education and being aware of abbreviated time horizons in which we now operate, President Webb reinstituted the Strategic Planning Committee in 2013 to begin focusing on establishing a plan for achieving specific short-term goals. Several community and campus focus meetings were held, surveys were conducted, and discussions ensued.

In 2015, the College began to expand its efforts to establish campus objectives and action plans to help achieve the goals addressed in the Strategic Vision statement. The ensuing plan has served to guide our immediate efforts and establish a blueprint in designing a set of action plans to help sustain our efforts into the future.

Initially, the Committee worked to institute strategies for improving campus enrollment and retention. As indicated by enrollment data, these efforts have proven successful. The planners have used these strategies and the values of the College, to establish a Strategic Plan that will move us toward achieving our Strategic Vision goals.

As Rose State College creates this blueprint and implements the various plans to help advance the interests of the College using the Mission, Vision, and Values of the College as the guiding principles, all employees understand its importance and relevance as we work to achieve the objectives and goals identified. It is hoped that these efforts provide the impetus to ensure Rose State College is a significant contributor to the improvement of the economic and social well-being of the community, state, and citizenry we serve.

MISSION

As a public and open admission institution that grants associate degrees, Rose State College provides higher education programs and services intended to foster lifelong learning for a diverse population.

VISION

Supporting, serving and advancing the common good – sustaining and advancing a tradition of excellence.

VALUES

  • Learning – The College is a learner-centered institution that regards students as partners in the learning process and supports them in meeting their educational goals.
  •  Excellence – In its commitment to excellence, the College establishes high standards designed to promote and sustain learning in an innovative environment, thereby honoring the trust of its internal and external stakeholders.
  • Integrity – The College maintains fair, honest, accurate, and consistent policies and procedures to assure credibility and accountability.
  • Service – The College builds lasting relationships with the communities it serves – recognizing the unique opportunity it has to positively impact the lives of both students and the greater citizenry.
  • Diversity – Acknowledging the value of diverse backgrounds and perspectives, the College is a place of diversity, civility, and collegiality, and celebrates the benefits of mutual learning and growth from all.

STRATEGIC VISION

By constantly creating and improving learning programs and services that are measurably effective and keenly matched to the needs of our students and community, Rose State College will be recognized as one of the nation’s premier two-year colleges, distinguished by:

  • Superior student retention and success rates;
  • A growing multi-cultural and multi-generational student body;
  • Development and efficient use of fiscal resources;
  • Exceptional quality and diversity of programs and personnel.

ACADEMIC AFFAIRS (1) – ACTION PLAN

Goal 1 – Rose State College will work to improve student retention and success

In order to achieve Goal 1, the various units of campus have identified the following objectives:

Objective 1.1 Improve the student experience across demographics

Objective 1.2 – Improve teaching and learning across disciplines

Action Item 1.2.1.1 – Conduct annual faculty evaluations as prescribed in the College Policies and Procedures Manual.  Compile faculty evaluation data to include data sheet, student evaluations, in-class evaluations, and administrator evaluations.  Review results during annual faculty conference.  Determine improvement in successive annual evaluations.

Time to completion: Annual

Action Item 1.2.1.2 Determine and provide faculty development opportunities on safety and security, instructional development and instructional techniques, and technological advances during individual, division, institutional, state, regional, or national faculty development opportunities related to instruction in discipline.

Time to completion: On-going

Action Item 1.2.1.3Provide theory-based, application enhanced instruction by: continuing to add more realistic patient scenarios through the use of lab simulation manikins in the Health Sciences Division, continuing to provide computer-based instruction/faculty led instruction in a hands-on computer environment in the Business and Information Technology Division, further develop the use of technology in English Composition I and II in the Humanities Division; and, others.

Time to completion: Annual

Objective 1.3 – Improve data collection and analytics to help explain, support, and guide efforts to improve student outcomes.

Action Item 1.3.1.1 Through the Assessment Committee and Institutional Effectiveness Office, gather data on student success to include general education, program, and course level assessment.

Time to completion: Annual

Action Item 1.3.1.2 Continue to assess the writing program to make improvements; continue to assess the math program to make improvements; continue to assess reading program to make improvements.

Time to completion: On-going

Action Item 1.3.1.3 – Continue to monitor pass rates for programs which have high failure rates.

Time to completion:  On-going

Action item 1.2.1.4– Increase the data and analysis available to faculty and advisors to assist them in evaluating their programs.  Post more standard data on the external website.

Time to completion:  On-going

Objective 1.4 – Identify and remove barriers to completion for student across demographic groupings

Action Item 1.4.1.1 Specific initiatives to determine student success in developmental math, reading, and writing include the RSC Reading Study: “There is Always a Way.”

Time to completion: On-going

Action Item 1.4.1.2 – Add a new sub-committee, the Developmental Education Success Committee, to the Academic Affairs Committee as a mechanism to inform the campus of changes in developmental education across campus and make needed recommendations to the President for approval.

Time to completion: FY 2016

Action Item 1.4.1.3 – Implement the Bridge Program to provide an avenue to students who just need a refresher mechanism to test into a higher level math course, possibly in a co-requisite model.

Time to completion: FY 2016

Objective 1.5 – Provide superior service and product to students

Action Item 1.5.1.1 - Faculty review and revise curriculum through adopted curricular processes in an effort to provide up-to-date, effective academic programs.  Health Sciences Division faculty are considering alternative formats of general education and program requirement sequencing.  The Health Information Technology Program faculty are considering the online environment.

Time to completion: On-going

Action Item 1.5.1.2 – Health Science Programs, CyberSecurity, and Paralegal have admission requirements.  Several program directors and faculty hold pre-admission information sessions and work individually with students to advise them of admission requirements.

Time to completion: Annual

Objective 1.6 – Continually ensure campus technologies are sufficient to meet the          needs of students and employees into the near future.

Action Item 1.6.1.1 - Under the chairmanship of the Vice President for Information Technology, a systematic plan for technology replacement has been implemented.  Divisions are asked to submit requests through appropriate channels to the Committee to be prioritized.  In addition, the Vice President for Academic Affairs receives requests for Perkins and/or Technical Area Education District funding for technology.  The two vice presidents consult to determine the appropriate funding to maximize capacity.

Time to completion: Annual

Objective 1.7 – Promote and practice optimal enrollment management practices to best ensure retention, program completion, and student success.

Action Item 1.7.1.1 - Academic Divisions need a mechanism to promote programs to potential students.  Individuals charged with this responsibility need to understand the nature and uniqueness of each program in that Division and be able to answer content-specific questions.  Currently, a part-time individual has been hired in the Engineering and Sciences Division who is charged with the responsibility to recruit potential majors for the Division. As the enrollment and graduation rate has increased in the Engineering and Science Division, this or other appropriate methods are being investigated by Divisions.

Time to completion: On-going

Action Item 1.7.1.2 – Faculty will use various tools to extend opportunities to students for academic assistance to include recommending the Tutoring Center, Early Alert, LRC services, CLICK, etc.

Time to completion: Annual

Action Item 1.7.1.3 - In addition to COMPASS/ACT requirements, faculty and staff monitor whether students have taken prerequisite courses by quizzing students in class.  In addition, academic advisors work with students to plan enrollment.  In an effort to automate the system, the College has investigated adding the PeopleSoft module necessary to enforce prerequisites electronically.

Time to completion: On-going

Action Item 1.7.1.4 - To maximize enrollment of concurrent students, the College may consider offering tuition waivers to juniors.

Time to completion: On-going

Action Item 1.7.1.5 – To maximize enrollment opportunities for campus and online students, all Divisions will continue to collaborate on schedule development within the limitations of budget.  Internally, Divisions will review each schedule holistically to schedule complimentary courses sequentially.

Time to completion: On-going

Goal 2 – Rose State College will work to increase cultural and generational diversity

In order to achieve Goal 2, the various units of campus have identified the following objectives:

Objective 2.1 – Improve the ties with different cultural groups

Action Item 2.1.1.1 - In support of the core value, diversity, the Humanities Division has placed an emphasis on globalizing their curriculum.  Activities supported by academic instruction include study abroad trips, language and cultural studies classes, free ESL tutoring for students and community members, Humanities cultural events, developing relationships with international students, faculty and other educational entities; and, others.

Time to completion: Annual

Objective 2.2 – Convey the value of campus offerings to prospective students from all cultures and generations

Action Item 2.2.1.1 - Particularly in the Engineering and Science Division, internal and external efforts are prevalent to recruit all potential students to STEM programs.  For example, the Engineering and Science Division hosted the Oklahoma Engineering Foundation Engineering Fair for 700 students, the Science Fair for 80 students, hosted the National Summer Transportation Institute for the third year, and held professional development sessions for K-12 teachers from three public schools.  Other Divisions have also implemented recruitment initiatives on the faculty level.

Time to completion: Annual Activities

Objective 2.3 – Identify strategies for making a college education more affordable at RSC

Action Item 2.3.1.1 – Faculty monitor the costs and availability of textbooks in light of essential materials needed to learn the material.

Time to completionOn-going

Objective 2.4 – Improve the accessibility to a quality education by providing learning opportunities using different modalities and scheduling opportunities

Action Item 2.4.1.1 – Faculty investigate and recommend scheduling opportunities using different formats and modalities in light of the content of the courses. Course success rates in conjunction with federal compliance requirements for credit-bearing instruction guide decision-making in incorporating different formats and modalities into the schedule.

Timeline to completion:  On-going

Objective 2.5 – Explore and offer activities of interest to people of different cultures and generations

Goal 3 – Rose State College will work to improve upon the development and use of fiscal resources

In order to achieve Goal 3, the various units of campus have identified the following objectives:

Objective 3.1 – Ensure that the facilities on campus provide superior support for all education and training programs

Action Item 3.1.1.1 - Continue to refine course scheduling to maintain an average class size of 21 while considering student needs to enhance graduation.  Refine course scheduling to effectively use classrooms and maximize student access.

Time to completion: Annual

Action Item 3.1.1.2 - Previous surveys demonstrated that the physical facilities of the campus were becoming dated.  A $22 million bond issue was passed to update the infrastructure of academic buildings.  Renovation began in FY 15 to be completed in FY 17.  Renovations include flooring, ceiling tile, restrooms, and IT infrastructure.

Time to completion: Annual

Action Item 3.1.1.3 - The new Fine Arts discipline has been expanded to include musical theatre.  With the expansion, the facilities for music and musical theatre programs needs to be addressed so the College can draw student enrollment for this area. 

Time to completion: FY 2016

Action Item 3.1.1.4 - Classroom space in the Communications Building was not addressed in the recent bond issue; however classrooms and hallways need renovation to include flooring, painting, lighting, and space allocation particularly as the increase in students has created an increased need for private studios. However, if the renovation is not addressed, the facilities will have an adverse effect since much of the instruction is dependent on facilities 

Time to completion: FY 2016

Action Item 3.1.1.5 - The LRC renovation has begun.  Completion is scheduled for fall 2016.  It is essential that resources remain available to complete the renovation.

Time to completion: FY 2017

Action Item 3.1.1.6 - To increase efficiency and effectiveness, the decision was made to merge the Math Lab and Math Tutoring Room with the LRC Tutoring Center.

Time to completion: FY 2016

Action Item 3.1.1.7 – As a result of increasing the admission requirements for the Nursing Science Program, the College is experiencing a higher demand for Chemistry classes; however, current lab facilities are full.  A recommendation has been made to renovate a classroom into a lab facility in the Math/Science Building.

Time to completion: Annual

Objective 3.2 – Improve, promote, and practice operational efficiencies in all areas

Action Item 3.2.1.1 - Continue to refine course scheduling to achieve an average class size of 21 while considering student needs to enhance graduation.  Refine course scheduling for effective use of classrooms and maximum student access.

Time to completion: FY 2016

Objective 3.3 – Analyze processes to improve effectiveness and efficiency

Objective 3.4 – Improve and enhance the campus’ aesthetics

Action Item 3.4.1.1 - Previous surveys demonstrated the physical facilities of the campus were becoming dated.  A $22 million bond issue was passed to update the infrastructure of academic buildings.  Renovation began in FY 15 to be completed in FY 17.  Renovations include flooring, ceiling tile, restrooms, and IT infrastructure.

Time to completion: Annual 

Goal 4 – Rose State College will work to improve upon the quality and diversity of programs and personnel

In order to achieve Goal 4, the various units of campus have identified the following objectives:

Objective 4.1 – Identify and invest in those programs with high growth potential

Action Item 4.1.1.1 - The new Fine Arts discipline has been expanded to include musical theatre.  With the expansion, the outdated facilities for music and musical theatre programs needs to be addressed so that the College can draw student enrollment for this area. 

Time to completion: FY 2016

Objective 4.2 – Improve the ties with area universities to enhance course and program transferability

Action Item 4.2.1.1 – Faculty have reached out to the University of Central Oklahoma and have developed a significant number of transfer agreements which are updated annually.  Faculty will continue to dialog and develop transfer agreements with the University of Central Oklahoma, and other four-year institutions to ensure effective and efficient student transfer. 

Time to completion: On-going

Objective 4.3 – Increase the value of the degrees and other credentials offered

Action Item 4.3.1.1 - All academic programs in the Health Sciences Division carry program accreditation which supports strong programs as program accreditors provide guidelines and standards.  All programs are reviewed through the Oklahoma State Regents for Higher Education every five years as a form of self-study analysis.

Time to completion: On-going

Action Item 4.3.1.2 - Full-time faculty continue to be highly qualified to teach in their disciplines.  Most have earned a masters’ degree or higher; some are currently working on the doctorate; one earned his doctorate at Loyola University in 2014 and presented at the 50th International Congress on Medieval Studies at Western Michigan University.

Time to completion: On-going 

Action Item 4.3.1.3 - As a teaching institution, it is essential that Rose State College instruction be dominated by full-time faculty. As programs change, faculty positions will be re-evaluated for emphasis. For example, if the vacant full-time English professor were to be filled, a concentration in rhetoric would provide a balance with the credentials of the other English faculty members. Faculty vacancies have changed the balance in some disciplines.  It is critical that the College maintain quality instruction as a priority.  Faculty vacancies will be evaluated and forwarded for approval.

Time to completion: Annual

Objective 4.4 – Improve the opportunities for professional growth across all employee classifications

Action Item 4.4.1.1 - The College implemented a robust faculty development program to include convocation, a published schedule of faculty development seminars, and a structured new faculty year-long orientation program.  Topics include instructional design, ADA requirements, updates on the learning management system, assessment tools, test development and evaluation, D2L, safety and security, etc.  Although, due to funding, the College has been cautious in its support of regional and national travel to discipline conferences, the College has maintained some travel especially for those who need training in their disciplines.  However, as the budget allows, travel to conference as a method of professional development will be continued.  

Time to completion: On-going

Action Item 4.4.1.2 - Maximize transferability of Associate in Arts and Associate in Science degree programs by participating in annual Course Equivalency Project, meeting with four-year receiving institutions, reviewing articulation agreements, and reviewing and updating curricular degree requirements.

Time to completion: On-going

Action Item 4.4.1.3 -   Review career-entry academic programs through dialog with business and industry representatives at annual advisory committee meetings.  Revise curriculum through approved curricular processes.

Time to completion: On-going

Action Item 4.4.1.4 – The Humanities Division revised 90% of the curriculum over two years to strengthen curriculum to ensure and maximize transferability.

Time to completion: On-going

Objective 4.5 – Work closely with area business and civic leaders in designing programs of value – both current and new

Action Item 4.5.1.1 – Faculty in applied science degree programs will work through advisory committees to monitor and change curriculum to maintain consistency with workforce needs of business and industry

Time of completion: On-going

Objective 4.6 – Provide support to employees to better allow them to complete their assigned responsibilities

ADMINISTRATIVE SERVICES (2) – ACTION PLAN

Goal 1 – Rose State College will work to improve student retention and success

In order to achieve Goal 1, the various units of campus have identified the following objectives:

Objective 1.1 – Improve the student experience across demographics

Action Item 1.1.2.1 – Create student connectivity to strengthen student rapport. Feature student success stories and disseminate to students via Brightspace, 15th Street News, and student email. Create a “Tower” tradition to heighten student and staff camaraderie. Establish prestige in RSC ID cards and require them to function as a student. (ex: Take Academic Test, Retrieve RSC Information, Log into Learning Labs).

Time to completion: Ongoing

Action Item 1.1.2.2 Create “Enrollment Ambassadors” to build rapport with students and to disseminate general enrollment information to students and classmates.

Time to completion: Ongoing

Objective 1.2 – Improve teaching and learning across all disciplines

Objective 1.3 – Improve data collection and analytics to help explain, support, and guide efforts to improve student outcomes

Action Item 1.3.2.1 – Implement and utilize College Scheduler reporting tools to determine course demand and analytics.
Time to completion:
FY 2016

Objective 1.4 – Identify and remove barriers to completion for students across demographic groupings

Action Item 1.4.2.1 – Implement alternative communication mediums with students.  Create simplified “Next Step” postcards and literature for student dissemination.  Enhance online Admissions Application and link to the FAFSA and institutional scholarship website. Develop “Live Chat” communication tool on website for key Enrollment Offices (Admissions, Testing, and Advising).

Time to completion: FY 2016

Action Item 1.4.2.2 – Strengthen student persistence and student outcomes. Implement a “Student Payment Plan”. Promote student degree completion by offering last year tuition fee waivers. Provide and promote campus wide tools for success outcomes (ex: expand laptop checkout program, expand and promote “hardship” textbook loan program).

Time to completion: Ongoing

Objective 1.5 – Provide superior service and product to students

Action Item 1.5.2.1 – Simplify transfer in and transfer out process for students. Create a Transfer Specialist to aid in the complex student transfer process. Create a transfer completion incentive.

Time of completion: Ongoing

Action Item 1.5.2.2 – Install and update daily “Welcome Boards” for all campus visitors – highlight visitors that have special campus tours to make them feel part of the campus.

Time to completion: Ongoing

Objective 1.6 – Continually ensure campus technologies are sufficient to meet the needs of students and employees into the near future.

Action Item 1.6.2.1 – Create and implement technology solutions for Enrollment Processes. Record and post a “Pre-Enrollment” webinar on enrollment websites. Implement an Electronic Degree Audit System. Implement a Mobile Solution that uses push notifications. Utilize “Texting” systems to communicate enrollment news to students.

Time to completion: Ongoing

Objective 1.7 – Promote and practice optimal enrollment management practices to best ensure retention, program completion, and student success.

Action Item 1.7.2.1 – Strengthen student persistence and student outcomes. Strengthen campus PLA (Prior Learning Assessment). Increase awareness of Graduation and Career Services Center. Create and promote a transfer completion initiative. 

Time to completion: Ongoing

Action Item 1.7.2.2 – Work with Marketing and Academic Affairs to host departmental “Open Houses” to provide critical academic program information, meet Advisors, meet Faculty, and get assistance with enrollment.

Time to completion: Ongoing

Action Item 1.7.2.3 – Expand new student advisement outreach. Offer general Distance Advising (chat, email, webcam). Create, publish and distribute Academic Advisement Guides. Create and post Enrollment Webinars.

Time to completion: FY 2016

Action Item 1.7.2.4 – Develop a cross-campus Strategic Enrollment Management (SEM) committee to discuss enrollment patterns, updates and efforts.

Time to completion: FY 2016

Action Item 1.7.2.5 – Simplify all Advisement (returning, transfer, new) by providing one location for all student Academic Advising needs. Develop a one-stop-shop to applying for programs and seeking advisement.

Time to completion: Ongoing

Action Item 1.7.2.6 – Provide and promote enrollment incentives for freshman and for early enrollees.

Time to completion: Ongoing

Goal 2 – Rose State College will work to increase cultural and generational diversity

In order to achieve Goal 2, the various units of campus have identified the following objectives:

Objective 2.1 – Improve the ties with different cultural groups

Action Item 2.1.2.1 – Create diverse cohort learning models based off alternative variables such as: cultural groups and student needs.

Time to completion: Ongoing

Action Item 2.1.2.2 – Create a Multi-Cultural Office that is staffed with relatable and culturally diverse staff.

Time to completion: Ongoing

Objective 2.2 – Convey the value of campus offerings to prospective students from all cultures and generations

Objective 2.3 – Identify strategies for making a college education more affordable at RSC

Action Item 2.3.2.1 – Implement a “Student Payment Plan” that allows RSC to market a lower monthly cost verses higher semester cost.

Time to completion: FY 2016

Objective 2.4 – Improve the accessibility to a quality education by providing learning opportunities using different modalities and scheduling opportunities

Action Item 2.4.2.1 – Work with Academic Coordinators to promote and enhance learning communities when Academic Advising.

Time to completion: Ongoing

Action Item 2.4.2.2 – Highlight accelerated pathways to graduation.

Time to completion: Ongoing

Objective 2.5 – Explore and offer activities of interest to people of different cultures and generations

Action Item 2.5.2.1 – Host various class cohort events to build student and campus rapport

Time to completion: Ongoing

Goal 3 – Rose State College will work to improve upon the development and use of fiscal resources

In order to achieve Goal 3, the various units of campus have identified the following objectives:

Objective 3.1 – Ensure that the facilities on campus provide superior support for all educational and training programs

Objective 3.2 – Improve, promote, and practice operational efficiencies in all areas

Objective 3.3 – Analyze processes to improve effectiveness and efficiency

Action Item 3.3.2.1 – Strengthen the class scheduling process between Academic Affairs and Enrollment Management.  Create a multi-level proofing process for campus literature. Improve accuracy and consistency of published materials (catalog, schedule books). Reduce the number of hard copy versions of catalog and schedule book.

Time to completion: Ongoing

Action Item 3.3.2.2 – Assess and continually enforce course pre-requisites. Create, enforce and evaluate protocol for holds and over-rides while communicating and consistently adhering to policy.

Time to completion: Ongoing

Action Item 3.3.2.3 – Standardize office names across all publications and ensure consistency. 

Time to completion: Ongoing

Action Item 3.3.2.4 – Streamline all paper-based processes in Enrollment Management, convert to electronic and digital forms of communication when possible.

Time to completion: Ongoing

Action Item 3.3.2.5 – Enhance the professional Academic Advisement Process.  Revamp Advisor training model. Establish a bi-annual Advisor meeting with Professional Advisors. Utilize division coordinators as year-round Faculty Advisors. Incorporate intrusive Academic “Faculty Advising” as part of tenure requirement.

Time to completion: Ongoing

Objective 3.4 – Improve and enhance the campus’ aesthetics 

Goal 4 – Rose State College will work to improve upon the quality and diversity of programs and personnel

In order to achieve Goal 4, the various units of campus have identified the following objectives:

Objective 4.1 – Identify and invest in those programs with high growth potential

Objective 4.2 – Improve the ties with area universities to enhance course and program transferability

Action Item 4.4.2.1 – Create a Transfer Specialist to serve as a liaison for college and university recruiters. 

Time to completion: Ongoing

Objective 4.3 – Increase the value of the degrees and other credentials offered

Objective 4.4 – Improve the opportunities for professional growth across all employee classifications

Objective 4.5 – Work closely with area business and civic leaders in designing programs of value – both current and new

Objective 4.6 – Provide support to employees to better allow them to complete their assigned responsibilities

INFORMATION TECHNOLOGY SERVICES (3)–ACTIONPLAN

Goal 1 –Rose State College will work to improve student retention and success

In order to achieve Goal 1, the various units of campus have identified the following objectives:

Objective 1.1–Improve the student experience across demographics

Action Item 1.1.3.1–IT Services will identify a mobile app for CS PeopleSoft. IT Services plans to expand services offered via mobile applications, mobile responsive websites, and other mobile tools.

Time to completion: Ongoing

Action Item 1.1.3.2–IT Services improves the website continuously for structure, functionality, and ADA compliance.

Time to completion: Ongoing

Action Item 1.1.3.3–IT Services will simplify or streamline the student online experience by making functions easier and including more online instructions.

Time to completion: Ongoing

Objective 1.2–Improve teaching and learning across all disciplines

Action Item 1.2.3.1–IT Services will improve network wireless infrastructure for connecting to instructional resources on campus.

Time to completion: Ongoing

Action Item 1.2.3.2–IT Services will establish specifications for standardized academic technologies on campus.

Time to completion: Ongoing

Action Item 1.2.3.3–IT Services continues to identify resources for training faculty and staff in IT-related technologies.

Time to completion: Ongoing

Objective 1.3–Improve data collection and analytics to help explain, support,and guide efforts to improve student outcomes

Action Item 1.3.3.1–IT Services will create additional/improved/targeted data collection/analysis tools.

Time to completion: Ongoing

Objective 1.4–Identify and remove barriers to completion for students across demographic groupings

Action Item 1.4.3.1–IT Services will identify possible difficulties/inconveniences in the electronic enrollment process that might hinder student from re-enrollment for degree completion.

Time to completion: Ongoing

Action Item 1.4.3.2–IT Services will apply CS Bundles in a timelier manner to expedite Financial Aid processing.

Timeto completion: Ongoing

Objective 1.5–Provide superiorservice and product to students

Action Item 1.5.3.1–IT Services improves the website continuously for structure, functionality, and ADA compliance.

Time to completion: Ongoing

Action Item 1.5.3.2–IT Services will identify a mobile app for CS PeopleSoft. We want to expand services offered via mobile applications, mobile responsive websites, and other mobile tools.

Time to completion: Ongoing

Action Item 1.5.3.3–IT Services will implement the Accuplacer College Board software to replace the existing Compass solution.

Time to completion: Summer 2016

 Action Item 1.5.3.4–IT Services will implement NelNet to facilitate access to student payment plans.

Time to completion: Ongoing

Objective 1.6–Continually ensure campus technologies are sufficient to meet the needs of students and employees into the near future.

Action Item 1.6.3.1–IT Services will survey students and employees on current technological needs,services offered via mobile applications, mobile responsive websites, and other mobile tools.

Time to completion: Ongoing

 Action Item1.6.3.2–IT Services will initially implement and support an Onbase transcript scanning solution to facilitate efficiencies for the Admissions area.

Time to completion: Fall 2016

Action Item1.6.3.3–IT Services will implement an access control system (DSX) to replace the existing Onity access control system.

Time to completion: Ongoing

Objective 1.7–Promote and practice optimal enrollment management practices to best ensure retention, program completion, and student success.

Action Item 1.7.3.1–IT Services will assess delivered PeopleSoft functionality to assist users and to reduce customizations.

Time to completion: Ongoing

Action Item 1.7.3.2–IT Services will implement PeopleSoft-based College Scheduler software to facilitate course selection by students.

Time to completion: Spring 2016

Goal 2 –Rose State College will work to increase cultural and generational diversity

In order to achieve Goal 2, the various units of campus have identified the following objectives:

Objective 2.1–Improve the ties with different cultural groups

Action Item 2.1.3.1–IT Services will provide access to student clubs to host pages on our external website to increase membership and attendance at club events.

Time to completion: Ongoing

Objective 2.2–Describe the value of offerings to prospective students from all cultures and generations

Action Item 2.2.3.1–IT Services will collaborate with Prospective Student Services to implement the newest prospective student load process in PeopleSoft.

Time to completion: Ongoing

Objective 2.3–Identify strategies for decreasing the cost of education at Rose State College

Objective 2.4–Improve the accessibilityto a quality education by providing learning opportunities using different modalities and scheduling opportunities

Objective 2.5–Explore and offer activities of interest to people of differentc ultures and generations

Goal 3–Rose State College will work to improve upon the development and use of fiscal resources

In order to achieve Goal3, the various units of campus have identified the following objectives:

Objective 3.1–Ensure that the facilities on campus provide superior support for all educational and training programs

Action Item 3.1.3.1–IT Services will replace classroom projectors with networked projectors. Network projectors can be managed from a central point enhancing troubleshooting and allowing for shutting down projectors. Networked projectors will also allow instructors the ability to access presentations or documents from anywhere on the domain.

Time to completion: Ongoing

Action Item 3.1.3.2–IT Services will implement an IT helpdesk to faculty & students via Web Form that is emailed to IT for after hours issues, or for students who prefer to notify us of problems other than by calling or visiting.

Time to completion: Fall 2016

Objective 3.2–Improve, promote, and practice operational efficiencies in all areas

Action Item 3.2.3.1–IT Services will review SQR run control options and other processes to ensure they are still needed.

Time to completion: Ongoing

Action Item 3.2.3.2–IT Services will update current pricing information on all equipment and provides quotes on specific equipment and software, as requested, ensuring that equipment and software are purchased at the most economical price point.

Time to completion: Ongoing

Objective 3.3–Improve and enhance the campus’ aesthetics

Action Item 3.3.3.1–IT Services will update College branding within PeopleSoft during PeopleTools update and review PeopleSoft custom screens for use of out-of-date logos.

Time to completion: Ongoing

Objective 3.4–Analyze processes to improve effectiveness and efficiency

Action Item 3.4.3.1–IT Services will implement timely National Student Clearinghouse updates (PeopleSoft update bundles) to reduce enrollment reporting errors.

Time to completion: Ongoing

Action Item 3.4.3.2–IT Services assesses and optimizes the campus ERP environment to improve campus efficiencies and effectiveness.

Time to completion: Ongoing

Goal 4 –Rose State College will work to improve upon the quality and diversity of programs and personnel

In order to achieve Goal 4, the various units of campus have identified the following objectives:

Objective 4.1–Identify and invest in those programs with high growth potential

Objective 4.2–Improve the ties with area universities to enhance course and program transferability

Objective 4.3–Increase the value of the degrees and other credentials offered

Action Item 4.3.3.1–IT Services is available to offer internships and increase student workers, as well as offer service-learning opportunities within the IT Services department.

Time to completion: Ongoing

Objective 4.4–Improve the opportunities for professional growth across all employee classifications

Action Item 4.4.3.1–IT Services will identify formal training classes for its staff.

Time to completion: Ongoing

Action Item 4.4.3.2–IT Services promotes attendance by the programmers at regional and national HEUG (Higher EducationUser Group) conferences.

Time to completion: Ongoing

Action Item 4.4.3.3–IT Services will provide targeted IT-related training to employees.

Time to completion: Ongoing

Objective 4.5–Workmore closelywith area businessand civicleaders in designingprograms of value– both currentand new

Objective 4.6–Provide support to employees to better allow them to complete their assigned responsibilities

Action Item 4.6.3.1–IT Services seeks to provide targeted user training and identify areas where employees can work more efficiently using technology.

Time to completion: Ongoing

Action Item 4.6.3.2–IT Services will provide quality training in use of all adopted software as well as assistance with projects.Training is available on demand and also in scheduled sessions in the training lab. IT Services visits the offices to answer helpcalls and provides training at the time of service.

Time to completion: Ongoing

STUDENT AFFAIRS & MARKETING (4) – ACTION PLAN

Goal 1 – Rose State College will work to improve student retention and success

In order to achieve Goal 1, the various units of campus have identified the following objectives:

Objective 1.1 Improve the student experience across demographics

Action Item 1.1.4.1 – Work with Academic Affairs to create/add questions to the existing current student questionnaire. Questions pertain to student “experience” on campus to be utilized by student engagement, recruitment and marketing.

Time of completion:   End Spring 2016

Action Item 1.1.4.2 – Establish group of non-traditional existing students for the purpose of obtaining real-time, ongoing feedback regarding student engagement opportunities for this group.

Time to completion:  Summer 2016- first report

Action Item 1.1.4.3 – Conduct perception study of surrounding community/metropolitan area to determine overall “perception” of Rose State College and adjust marketing accordingly.

Time to completion: Phase One – Fall 2015 – Completed; Phase Two- Fall 2016; Phase Three – Fall 2017

 

Objective 1.2 – Improve teaching and learning across all disciplines        

Action Item 1.2.4.1 – Provide Student Affairs personnel with more opportunities to network, obtain training, and learn best practices within their specific area of expertise pending budget availability.

Time to completionOn-going              

Objective 1.3 – Improve data collection and analytics to help explain, support, and guide efforts to improve student outcomes

Action Item 1.3.4.1 – Student Engagement will develop a formula to categorize targeted schools into primary and secondary focus to determine Rose State recruitment areas for growth. Goal is to achieve a 5% increase in full-time enrollment over 2014 number by Fall 2018.

Time to completion:  On-going

Objective 1.4 – Identify and remove barriers to completion for students across demographic groupings

Action Item 1.4.4.1 – Initiate a student success program with the cohort of residence life students to increase retention and academic success.

Time to completion:  Phase One- Spring 2016 (establish program); Phase Two- Full Implementation 2016 Fall

Action Item 1.4.4.2 – Increase disability and counseling services to assist with the removal of physical and mental barriers to students across all demographic groupings with the addition of graduate students to provide no-charge assistance to the counseling staff at Rose State.

Time to completion:  Fall 2016 Implementation

Action Item 1.4.4.3 – Student Engagement and Marketing to identify gaps and resources within Rose State’s existing services for potential Hispanic students and create a program/campaign to address the population.

Time to completion:  Phase 1- Spring 2016 (Identify gaps and resources); Phase 2– Fall 2016 Implement Outreach Plan

Objective 1.5 – Provide superior service and product to students

Action Item 1.5.4.1 – Continue website enhancements to increase traffic 25% over previous year. Continue work with Search Engine Optimization to increase by 20% the “searchability” of the website (utilize rankings as benchmark).

Time to completion:  Fall 2016- Increase 25%; Fall 2017 – 2018 Increase 30%

Action Item 1.5.4.2 – Work with Academic Affairs, Dean Tippin and Work Force Development to create program for student internships. 

Time to completion:  Spring 2016

Objective 1.6 – Continually ensure campus technologies are sufficient to meet the needs of students and employees into the near future

Objective 1.7 – Promote and practice optimal enrollment management practices to best ensure retention, program completion, and student success

Action Item 1.7.4.1 - Increase analytics approach to recruitment and student success through predictive analysis research.

Time to completion:  On-going

Goal 2 – Rose State College will work to increase cultural and generational diversity

In order to achieve Goal 2, the various units of campus have identified the following objectives:

Objective 2.1 – Improve the ties with different cultural groups

Action Item 2.1.4.1 – Begin a marketing campaign to the Southside of Oklahoma City (Hispanic community) as well as to the Northeast quadrant of Oklahoma City (largely African-American) specifically messaging the availability of a college degree from RSC

Time to completion: Fall 2016

Action item 2.1.4.2 – Create and execute Rose State “events” in suggested communities with an on-going commitment to a community presence based on availability of funds

Time to completion:  Fall 2016

Objective 2.2 – Convey the value of campus offerings to prospective students from all cultures and generations

Action Item 2.2.4.1 – Robust marketing campaigns across the metro focusing on the RSC experience, for numerous targeted audiences, based on community research with an increase external outreach of 20% over previous year

Time to completion:   Fall 2016-Spring 2017

Objective 2.3 – Identify strategies for making a college education more affordable at RSC

Objective 2.4 – Improve the accessibility to a quality education by providing learning opportunities using different modalities and scheduling opportunities

Objective 2.5 – Explore and offer activities of interest to people of different culture and generations

Action Item 2.5.4.1 – Work with Registrar/Enrollment Management to identify international student outreach opportunities based on available funding.

            Time to completion End Spring 2016

Goal 3 – Rose State College will work to improve upon the development and use of fiscal resources

In order to achieve Goal 3, the various units of campus have identified the following objectives:

Objective 3.1 – Ensure that the facilities on campus provide superior support for all educational and training programs

Action Item 3.1.4.1 – Conduct semester student housing evaluations and determine improvements as needed.

Time to completion:   End Spring 2016, Summer 2016, Fall 2016, Spring 2017, Summer 2017, Fall 2017

Objective 3.2 – Improve, promote, and practice operational efficiencies in all areas

Action Item 3.2.4.1 – Review efficiency reports of student housing units on an annual basis.

Time to completionAnnual

Objective 3.3 – Analyze processes to improve effectiveness and efficiency

Objective 3.4 – Improve and enhance the campus’ aesthetics

Action Item 3.4.4.1 – Incorporate fresh design elements around campus to engage the student population and community.

Time to completionPhase 1- spring 2016; Phase 2- LRC Signage Fall 2016

Goal 4 – Rose State College will work to improve upon the quality and diversity of programs and personnel

In order to achieve Goal 4, the various units of campus have identified the following objectives:

Objective 4.1 – Identify and invest in those programs with high growth potential

Action Item 4.1.4.1 – Student Engagement /Marketing work with academic areas etc. to provide opportunities to share program information 

Time to Completion:  Fall 2015-Completed; Spring 2016

Action Item 4.1.4.2 – Marketing to work with Academic Affairs and Work Force Development to identify high growth/performing program for outreach opportunities

Time to Completion:  Ongoing

Objective 4.2 – Improve the ties with area universities to enhance course and program transferability

Action Item 4.2.4.1 – Enhance relationships with other “transferable” schools to build programs which allow students easy access from an Associate’s degree to a Bachelor’s degree- ensuring both entities see graduates.

Time to completion:  On-going

Objective 4.3 – Increase the value of the degrees and other credentials offered

Action Item 4.3.4.1 – Create a marketing campaign aimed at highlighting the value of a degree (money to be earned/career opportunities available).

Time to completionOn-going

Objective 4.4 – Improve the opportunities for professional growth across all employee classifications

Objective 4.5 – Work closely with area business and civic leaders in designing programs of value – both current and new

Action Item 4.5.4.1 – Work with Workforce Development on a “JOBS” Program and Downtown Office to identify programs/marketing opportunities for the market

Time to Completion:  Spring 2016

Objective 4.6 – Provide support to employees to better allow them to complete their assigned responsibilities

WORKFORCE & COMMUNITY DEVELOPMENT (5) – ACTION PLAN

Goal 1 – Rose State College will work to improve student retention and success

In order to achieve Goal 1, the various units of campus have identified the following objectives:

Objective 1.1 – Improve the student experience across all demographic

Action Item 1.1.5.1 – Operate and sustain the Rose State Innovation Station in downtown Oklahoma City. 

Time to completion: April 1, 2016

Action Item 1.1.5.2 - Keep facilities updated for adult learners with comfortable chairs, functional tables and high tech capabilities for diverse operating systems.

Time to completion:  Ongoing

Objective 1.2 – Improve teaching and learning across all disciplines

Action Item 1.2.5.1 - Provide WCD adjunct teaching staff with professional development opportunities through FY16. 

Time to completion: Ongoing

Action Item 1.2.5.2 - Create adjunct professor handbooks across all departments in Workforce and Community Development.

Time to completion: FY-2017

Action Item 1.2.5.3 - Hold regular meetings and in-service trainings with adjuncts professors.

Time to completion: Ongoing

Action item 1.2.5.4 - Create staff newsletter to keep adjuncts updated on current events on campus and within Workforce and Community Development.

Time to completion: Ongoing in 2016

Objective 1.3 – Improve data collection and analytics to help explain, support, and guide efforts to improve student outcomes.

Action Item 1.3.5.1 - Utilize Lumens online enrollment platform data throughout FY16. 

Time to completion: Ongoing

Objective 1.4 – Identify and remove barriers to completion for student across demographic groupings

Action Item 1.4.5.1 – Provide an educational venue in the Oklahoma City central business area to accommodate students who do not have transportation to the main campus. 

Time to completion: April 1, 2016 (construction and implementation)

Objective 1.5 – Provide superior service and product to students

Action Item 1.5.5.1 - Provide Lego Serious Play sessions with a focus on customer service to faculty and staff throughout FY16. 

Time to completion: Ongoing

Action Item 1.5.5.2 - Improve and implement client/visitor evaluation form by April 1, 2016. 

Time to completion: Ongoing

Action Item 1.5.5.3 - Development on new Environmental Training classes with the launch of a new Laboratory

Time to completion: 2016-2017

Objective 1.6 – Continually ensure campus technologies are sufficient to meet the needs of students and employees into the near future

Action Item 1.6.5.1 - Initiate three-year WCD computer rotation replacement program and replace 25 new computers during FY16. 

Time to completion: Ongoing

Action Item 1.6.5.2 – Install and sustain a robust wireless technology environment in the Rose State Innovation Station. 

Time to completion: April 1, 2016.

Action Item 1.6.5.3 - Keep all Workforce and Community Development facilities updated with the current technology used by clients to ensure repeat business.

Time to completion: Ongoing

Objective 1.7 – Promote and practice optimal enrollment management practices to best ensure retention, program completion, and student success.

Action Item 1.7.5.1 - Fully implement Lumens, the new online WCD enrollment platform and integrate into processes. 

Time to completion: Ongoing

Goal 2 – Rose State College will work to increase cultural and generational diversity

In order to achieve Goal 2, the various units of campus have identified the following objectives:

Objective 2.1 – Improve the ties with different cultural groups

Action Item 2.1.5.1 - Improve relationships with Urban League, the Black Chamber of Commerce, and the Hispanic Chamber of Commerce during FY16. 

Time to completion: Ongoing

Objective 2.2 – Convey the value of campus offerings to prospective students from all cultures and generations

Action Item 2.2.5.1 – Reach new students across the metro area and statewide through diverse programming and creative marketing to bring in new students. 

Time to completion: Ongoing

Objective 2.3 – Identify strategies for making a college education more affordable at RSC

Objective 2.4 – Improve the accessibility to a quality education by providing learning opportunities using different modalities and scheduling opportunities

Action Item 2.4.5.1 - Expand and offer competency-based learning opportunities to our clients via classroom, online, and hybrid instruction beginning FY16. 

Time to completion: Ongoing

Action Item 2.4.5.2 - Improve our marketing and promotion of our online courses.

Time to completion: Ongoing

Action Item 2.4.5.3 - Increase marketing of online professional development and certificate training by July 1, 2016.

Time to completion: Ongoing

Action Item 2.4.5.4 – Develop diverse non-credit self-paced industry-specific certificate programs  

Time to completion: Ongoing

Objective 2.5 – Explore and offer activities of interest to people of different cultures and generations

Action Item 2.4.5.1 – The Rose State College Innovation Center will provide learning opportunities to a variety of cultures and generations, however, the young professionals sector will be a target market during the Center’s initial implementation . 

Time to completion: Ongoing

Action Item 2.4.5.2 – Reactivate the Community Learning Center’s Senior Advisory Committee and foster and exchange of ideas. 

Time to completion: Ongoing

Goal 3 – Rose State College will work to improve upon the development and use of fiscal resources

In order to achieve Goal 3, the various units of campus have identified the following objectives:

Objective 3.1 – Ensure that the facilities on campus provide superior support for all educational and training programs

Action Item 3.1.5.1 - Develop and implement capital (facility and equipment) plan for WCD facilities by July 1, 2016. 

Time to completion: Ongoing

Action Item 3.1.5.2 - Return "conference and convention" level added-value services to WCD customers during FY16. 

Time to completion: Ongoing

Action Item 3.1.5.3 – Develop, construct, and implement the Rose State College Innovation Station using non-educational auxiliary funds derived from the sale of Workforce & Community Development products and services. 

Time to completion: April 1, 2016

Objective 3.2 – Improve, promote, and practice operational efficiencies in all areas

Action Item 3.2.5.1 - Provide fundamental Lean Six Sigma training to WCD staff and utilize rapid improvement events to identify operational and service inefficiencies.  Complete training and host events by July 1, 2016. 

Time to completion: Ongoing

Objective 3.3 – Analyze processes to improve effectiveness and efficiency

Action Item 3.3.5.1 - Review office procedures throughout the departments in Workforce and Community Development and determine best practices to minimize overlap, redundancies and waste.

Time to completion: Ongoing

Objective 3.4 – Improve and enhance the campus’ aesthetics

Action Item 3.4.5.1 - Continually make sure the building in Workforce and Community Development are kept up to date with appealing colors, lighting, seating and supporting colors/art.

Time to completion:  Ongoing

Goal 4 – Rose State College will work to improve upon the quality and diversity of programs and personnel

In order to achieve Goal 4, the various units of campus have identified the following objectives:

Objective 4.1 – Identify and invest in those programs with high growth potential

Action Item 4.1.5.1 - Further implement the Homeland Security Program.  . 

Time to completion: Ongoing

Action Item 4.1.5.2 - Examine the feasibility of establishing non-credit, competency-based allied health training program before June 30, 2016. 

Time to completion: Ongoing

Objective 4.2 – Improve the ties with area universities to enhance course and program transferability

Objective 4.3 – Increase the value of the degrees and other credentials offered

Action Item 4.3.5.1 – Develop certificate programs through Pro Train for military spouses and the MyCAA program.

Time to completion: Ongoing

Objective 4.4 – Improve the opportunities for professional growth across all employee classifications

Action Item 4.4.5.1 – Resume travel to conferences and special events for staff once budgets stabilize.

Time to completion: Ongoing

Objective 4.5 – Work closely with area business and civic leaders in designing programs of value – both current and new

Action Item 4.5.5.1 - Implement Quarterly CEO meetings with President Webb.   

Time to completion: Ongoing

Action Item 4.5.5.2 - Sponsor the Annual Skills Summit in July of each year. 

Time to completion: Ongoing

Objective 4.6 – Provide support to employees to better allow them to complete their assigned responsibilities

Action Item 4.6.5.1 – Determine new software, hardware and equipment needed to allow staff to provide best possible services and products to the community.

Time to completion: Ongoing